Frequently Asked Questions
Do I need to purchase a meal plan?
All students living on campus are required to purchase a meal plan as a part of the room and board package. Off Campus students are invited to eat at any of the dining locations across campus- including Rimrock Café. Off Campus students can also purchase commuter block meal plan or add money to their U-Card for dining on campus.
Can I change my meal plan if it doesn’t fit my needs?
Yes! You can change your meal plan if it does not fit your needs. Meal plans can be changed only through the 2nd Friday of each semester. Please note that meal plans can only be changed once per semester.
If I don’t eat all of my meals in the week do they roll over to the next week?
Meals from the previous week do not roll over if you are on the Stinger or Buzz meals per week plan. The new week begins with breakfast on Monday. If you are on the Hive or Nest meal plans they do not expire at the end of the week.
Can I use my meal plan for a guest?
Yes you may bring a guest down to eat in the Rimrock café. If you have a block meal plan you may use your meals to pay for a guest. If you live in the residence halls you have a regular meal plan and in this case you may only use your meals for yourself. Note: There will be special opportunities for you to use your meals for a guest!
What are flex dining dollars?
Flex Dollars are cash values included in all meal plans. They work like a pre-paid debit card with funds kept on your U-Card. Flex Dollars may be used at any on-campus dining location including; LA Jazzman’s/ SubConnection, Stinger’s Bistro, City College Café and coffee shop, , and Rimrock Café. Flex Dining Dollars can only be used at our dining locations.
Can I purchase dining dollars if I run out, and where do I purchase more?
Yes! You can add more money to your u-card that can be used in our dining locations. Contact the business office in the basement of the McMullen Building or online at https://get.cbord.com/msubucard/full/login.php
Do flex dining dollars carry over from the Fall semester to the Spring semester?
Dining Dollars associated with the meal plans do carry over from the Fall Semester to the Spring semester. However you must use them prior to the end of the spring semester or you lose them. Note Dining dollars and U-card dollars are different. You may contact the Business Office or Sub 225 to find out the balance of each on your card.
If I am not a resident in the residence halls, can I still purchase a meal plan?
Yes! You can purchase one of our block meal plans, 100, 72, 45, 25 which have meals that do not expire weekly. Another option is to add money to your U-Card for the purpose of dining at any of our locations. You can purchase meal plans and add U-card money to your card at the business office in the basement of McMullen
Do you offer a reward or discount program for commuters?
We have a discount program that we offer on campus as way to encourage people to eat in the Rimrock café called the Cinch program. When you first sign up you will fill out a card that the cashier will keep. You get 50 % your meal when you initially sign up for the Cinch program. You will also receive a punch card that will offer buy 3 at regular price, get the 4th for free. Once this card is complete you will then receive a 20% discount card that can be used anytime you eat in the Rimrock Café. Note: This card may only be used for you to receive a discount and expires each year. If you have any questions about this program please speak with a manager.
What do I do if I have dietary restrictions/requirements?
Please reach out to our General Manager and Exectuive Chef and set up a personal meeting. We do our best to make everyone feel safe and comfortable, please let us help you navigate our dining services and make a plan for you!
What happens if I lose my Meal Card/Student ID?
Lost or stolen Meal Cards can be replaced. Should this happen to you, please contact the MSUB U-Card Office and the MSUB Dining team immediately.